POIZON authenticity guarantee

We, IE “MIRTU”, guarantee the authenticity of all goods purchased through our service.

When you buy goods from the POIZON marketplace through our platform, you can be confident in their originality and quality.

Supply source

All goods are purchased exclusively on the official POIZON marketplace, one of the largest platforms for selling original products from leading global brands.

POIZON verification process

POIZON uses a multi-level product authentication system that includes:

• Visual inspection: checking the product against declared characteristics and identifying defects.
• Photo documentation of details: creating detailed photos of packaging, tags, and features for further analysis.
• Laboratory analysis: specialists examine materials, tags, and batch numbers using ultraviolet light and other professional methods.
• Cross-check: several experts additionally assess the product before final certification.
• Certificate issuance: after successful verification the product receives a POIZON seal and a unique QR code confirming authenticity.

Guarantees and liability

We guarantee that all goods delivered through our service are authentic and match the declared characteristics.

If you have doubts about the originality of a received item, you may contact our support team for an additional check.

If a counterfeit is confirmed, we guarantee a full refund.

Contact information

If you have questions about authenticity or need advice, contact us:

• Email: mirtu.kz@gmail.com
• Phone: +7 702 772 01 37

We aim to provide our customers with original products only and guarantee transparency at every stage of purchase and delivery.