Delivery

We offer convenient and reliable delivery options for goods purchased through Mirtu.kz.

Delivery across Kazakhstan and other countries to CDEK pickup points.

Delivery in Almaty

• Delivery within Almaty is handled by the CDEK courier service to the door.
• In other cases, delivery cost is calculated individually once the order arrives in Almaty.

Intercity delivery (within Kazakhstan)

• We partner with CDEK to deliver to other cities in Kazakhstan via pickup points.
• Delivery cost depends on the weight and dimensions of the order and is added to the product price.
• Delivery times depend on the region’s distance and are confirmed at checkout.

International delivery

• Delivery is available to other countries that have CDEK pickup points.
• Delivery times depend on the destination country and transport conditions.
• International delivery fees are calculated at checkout.

Delivery checkout process

1. When placing an order on Mirtu.kz, choose a convenient delivery method.
2. Delivery cost is added to the product price.
3. After the order is confirmed, you will receive a tracking number.
4. Once the order arrives at a pickup point or is ready for delivery, you will be notified.

Additional information

• All orders first arrive in Almaty, then are sent to other regions and countries.
• For international delivery, additional fees may apply depending on the recipient country’s customs rules.
• If you have questions, contact us using the details below.

Contacts

• E-mail: mirtu.kz@gmail.com
• Phone: +7 702 772 01 37

We aim to make delivery as convenient as possible for you!